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Amazon Removes It's Review Commenting Feature

As of January 11th, Amazon no longer allows 'commenting' on reviews. This means that manufacturers, vendors, and sellers will no longer be able to reply to customer reviews on Amazon. Comments […]

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Ratings, reviews, and product content drive Amazon search rank

With tens of thousands of products competing on Amazon, it can be hard for customers to discover your products. Reviewbox conducted a study to identify some of the features that top-ranked items […]

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Low Product Availability: A Challenge For Amazon Vendors

How has COVID-19 affected product availability on Amazon? Product availability is a challenge for vendors this year. We’ve heard from some of our Amazon Vendor customers that their products keep […]

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Negative Reviews Up 324% on Amazon

How has COVID-19 affected Amazon reviews? Have your products been receiving a lot of reviews on Amazon? This year has proven to be an unprecedented year, but on the bright side, sales through […]

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Amazon to Discontinue Customer Reviews Report

Amazon Update This week, Amazon announced that the 'Manufacturer Answers and Customer Reviews Report', accessible through Vendor Central, will be discontinued. After August 31, manufacturers and […]

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Why do my listings have the same Best Sellers Rank?

Amazon Update Recently, some of you may have noticed that some of your product listings have exactly the same Best Sellers Rank, in the same product category, at the same time. How is this […]

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The Case of the Disappearing Responses

The Case of the Disappearing Responses Responding to your product reviews on Amazon shows that your brand cares about customer feedback.

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Understanding Price Competition on Amazon

Understanding Price Competition on Amazon Price competition on Amazon is fierce.

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