The Daily Review

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Ratings, reviews, and product content drive Amazon search rank

With tens of thousands of products competing on Amazon, it can be hard for customers to discover your products. Reviewbox conducted a study to identify some of the features that top-ranked items […]

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Low Product Availability: A Challenge For Amazon Vendors

How has COVID-19 affected product availability on Amazon? Product availability is a challenge for vendors this year. We’ve heard from some of our Amazon Vendor customers that their products keep […]

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Amazon to Discontinue Customer Reviews Report

Amazon Update This week, Amazon announced that the 'Manufacturer Answers and Customer Reviews Report', accessible through Vendor Central, will be discontinued. After August 31, manufacturers and […]

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Why do my listings have the same Best Sellers Rank?

Amazon Update Recently, some of you may have noticed that some of your product listings have exactly the same Best Sellers Rank, in the same product category, at the same time. How is this […]

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The "Buy Used" Option on Amazon

Update Earlier this week Amazon made yet another change to its platform, this time affecting the information displayed inside the buy box on the product detail page. If any of your listings are […]

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Amazon Presents Vendors with New Hurdle

What We Know At the beginning of the year, brands noticed that Amazon began to remove certain comments on reviews. The comments removed contained information like email addresses, URLs, and phone […]

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Amazon Updates its Customer Questions and Answers

Update As many brands are aware, Amazon began making changes to its internal response filtering system at the beginning of the year.  We believe many of the changes are being made in order to […]

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Review Monitoring During a Crisis

At Reviewbox we know that communication is key to the growth of any business, especially during a moment of crisis.  That’s why we work to provide you with the best data and review engagement tool […]

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How to Respond to Amazon Reviews

Managing and Replying to Amazon Reviews As a brand, seller or customer service representative, you naturally want to manage reviews with ease.

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5 Ways to Optimize Cyber Monday Data to Scale

Participating in Cyber Monday deals through Amazon.com or other retailers provides extensive data for eCommerce and digital teams.

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