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Ratings, reviews, and product content drive Amazon search rank

With tens of thousands of products competing on Amazon, it can be hard for customers to discover your products. Reviewbox conducted a study to identify some of the features that top-ranked items […]

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Negative Reviews Up 324% on Amazon

How has COVID-19 affected Amazon reviews? Have your products been receiving a lot of reviews on Amazon? This year has proven to be an unprecedented year, but on the bright side, sales through […]

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Review Monitoring During a Crisis

At Reviewbox we know that communication is key to the growth of any business, especially during a moment of crisis.  That’s why we work to provide you with the best data and review engagement tool […]

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Brand Report Card

The Brand Report Card from Reviewbox How to Measure a Successful Product Listing with the Brand Report Card Ecommerce is a volatile and everchanging landscape. Brands are facing new challenges […]

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5 Takeaways on Customer Care from SOCAP 2019

5 Takeaways on Customer Care from SOCAP 2019 Last week customer care professionals converged in Tucson, Arizona for SOCAP International's Re-Imagine Conference. There were a number of speakers, […]

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How Stash Tea Uses Reviewbox

Stash Tea Uses Customer Reviews to See What’s Brewing Background: Portland, Oregon-based Stash Tea has carved out a niche in the tea market since its beginnings in 1972. The company fosters close […]

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Is My Brand Up To Date on Amazon?

Amazon Encourages You to Stay Up to Date Did you receive the new Amazon update email? Even if you did, you need to make sure that your brand is up to date before the new guidelines roll out.

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What Makes Page One Products Stand Out on Amazon?

Every business hopes to drive its products to the top of the Search Engine Results Page (SERP). Research has shown that 70% of shoppers will never click past the first page of search results, and […]

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Why Was Reviewbox Founded?

From Father to CEO James Horey sat in his living room with his two young children. It was early 2016; he had left his job at Oak Ridge National Laboratory in search of something different. James […]

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Analysis of Amazon Reviews, Part 2

How Have Amazon Reviews Changed Over Time? Behavior seen in reviewers has gradually changed over time, both due to businesses' increased focus on obtaining more product reviews and the sheer […]

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