The Daily Review

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Latest Updates: May 2021

Check out the latest updates to the Reviewbox App:

Reviewbox: Uploading Bazaarvoice Listings

How to Upload a Single Listing 

Follow the steps below:

1. Navigate to the Catalog Management page.
2. Select "Add Single Listing" from the dropdown.
3. Select the service to add the listing to.
4. Enter the Source and Listing ID.
5. Check the Bazaarvoice option if you want to associate the product with your Bazaarvoice account.

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How to Bulk Upload Listings

To bulk upload listings for Bazaarvoice, you can create a CSV file with a column labeled BAZAARVOICE and enter a cell value of TRUE for any listing you would like associated with your Bazaarvoice catalog.

A sample CSV would look like:

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And that’s it! You should now have your listing synced with your Bazaarvoice catalog.

For more information about using Bazaarvoice integration for response management, check out our help guide or contact one of our technical support specialists. We are happy to help!

                                                                                                                                                                                                 

Copybox: Manage Reference Content

How to Update Existing Content

Follow the steps below:

1. Navigate to the Content Reference grid in Copybox. You can also navigate to Content Latest grid.
2. Click the name of a listing with uploaded reference content. (A modal will appear with the listings content comparison.)
4. Click the "Update" button. (This will let you edit the existing reference content.)
6. Click "Save" to submit changes, or "Cancel" if you do not want to save.

Your reference content should now reflect the new changes you submitted.

update-reference-content

How to Delete Reference Content

Follow the steps below:

1. Navigate to the Content Reference grid in Copybox.
2. On the left-hand side of the grid, select the listings you would like to remove reference content for.
3. Click the "Delete reference" button at the top of the grid. (This will ask to confirm that you want to delete reference content.)
5. Click to confirm.

Your reference content for a listing should now be permanently deleted.

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More Help

Need more help with Copybox? Check out our help center for more information on Copybox, or contact one of our support specialists. We are happy to help!

                                                                                                                                                                                                 

General: Bulk Upload Custom Column Values

How to Add a Single Value

Follow the steps below:

1. Click the plus icon in either of the “Topic” or “Custom” columns in the table heading.

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2. Fill out the input field and click “Save changes” to add a single custom value. Click the plus icon to the right of the input field in order to add additional values.

Single value

Once the values have been successfully saved, they will be added to the cell dropdown in the table.

How to Remove a Single Value

Follow the steps below:

1. Click the “X” icon to remove a value from the list.
2. After that value has been removed, click the “Save changes” button.

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The values will be updated in the cell dropdown in the table.

How to Bulk Upload Values

The process for adding single values quickly becomes time-consuming and prone to user error if tens or even hundreds of custom values need to be added. Now, multiple column values can be added through bulk uploading a CSV file. 

Follow the steps below:

1. Download Reviewbox’s CSV template.
2. For each row in your CSV, enter the column value you wish to add.
3. In the app, click the plus icon in either of the “Topic” or “Custom” columns in the table heading.

4. Click "Adding multiple values?"
5. Either drag and drop your CSV file into the box or click and select your file.
6. Verify the inputs are correct, edit any typos, or remove fields that aren’t relevant before clicking “Save changes.” 

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Once the values have been successfully saved, they will be added to the cell dropdown in the table.

If custom values are currently present, bulk uploading multiple values will still work! After the CSV file has been uploaded and parsed, the new values will be appended to the current list.

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