Tools for Customer Engagement

Manage Feedback

Manage Feedback

Increase customer engagement with timely responses to negative reviews. View and answer consumer questions across retail sites, all on one platform.

Stay Informed

Stay Informed

Receive automatic alerts for new reviews and questions. Quick filters allow you to sort reviews and distribute to customer care and quality control.

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Visualize Trends

Reviewbox maintains historical data and provides instant visualizations to help you monitor the health of your brand.

A single platform with all the tools your team needs.

Keep your team informed of new reviews with customizable, automatic notifications across email and Slack channels.

Keep your team informed of new reviews with customizable, automatic notifications across email and Slack channels.

Respond to all of your product reviews across retailers, including Amazon, on one platform.

Respond to all of your product reviews across retailers, including Amazon, on one platform.

Amazon optimized to easily identify reviews made by verified purchase and Vine Voice consumers.

Amazon optimized to easily identify reviews made by verified purchase and Vine Voice consumers.

Track product listing performance with the Ratings and Reviews report.

Track product listing performance with the Ratings and Reviews report.

Customize your data in downloadable CSV or excel files. Maintain your review history and questions.

Customize your data in downloadable CSV or excel files. Maintain your review history and questions.

Control the conversation with response tracking. Never miss a response or question that is left on an initial review.

Control the conversation with response tracking. Never miss a response or question that is left on an initial review.

A Complete Toolbox

Reviewbox reports on what matters to your team. Reduce time spent seeking out information with custom filters. Custom notifications encourage communication throughout departments to increase collaboration and continuity.

A Complete Toolbox

Support for Your Support Team

Support for Your Support Team

Our support team helps answer questions and provides personal onboarding for teams. Reviewbox’s Learning Center provides tutorials, webinars, and other opportunities for growth.